In their work as CalanaMurray Team Coaching, Sindiswa and Cecil frequently get requests from leaders for help with tensions in their teams. Unresolved tensions quickly become sources of resentment. These result in behaviours that are hurtful and unhelpful. This picture shows a team adopting antidotes to toxic behaviours they have noticed.

When these behaviour patterns become embedded habits in a team, things can escalate from tensions to open conflict. Inevitably, pervasive conflict becomes part of team culture, causing performance to decline over time.

Recently we worked with a team concerned about the effect that rising interpersonal tensions were having on their productivity, made more challenging by their hybrid working model. They see each other in person once a month at most.

The activity we used to support them is “Relationship Toxins and their Antidotes”. In this picture, the team members explored the Antidotes, looking for strategies to adopt when things get heated. They “vote” by standing in the antidote quadrant they feel the team needs most.

For this team, they have made good progress, and the journey continues…

#HumanisingWorkplaces #DrivingSuccess #ToxinsAtWork #SystemicPerformanceCoaching #CultureAtWork #RelationshipSytemsCoaching

Would you like to share an experience of being in a team, leading a team, or coaching a team through conflict? Do you need a sounding board to talk through a challenge you are currently experiencing? Do you need help from a team coach to help you and your team work through a difficult issue?

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